Refund policy
We want you to be completely satisfied with your purchase. If for any reason you’re not, you may request a return under the following conditions:
***Special Condition for Klarna Payments
For purchases made through Klarna (Klarna Inc.), the customer has the right to request exchanges or refunds within 14 days of receiving the item.
The jewelry must not have been used, must not show any damage or breakage, must not be missing any pieces, and must be in the same condition in which it was received, including original packaging and accessories.
For all other payment methods, the regular conditions of our policy apply.
Right to Exchange
Please note that all sales, except those made with Klarna Inc., are final — refunds are not issued, only exchanges.
For all other payment methods, you have the right to exchange your jewelry within 7 days of receiving your order. Please note that all sales are final — refunds are not issued, only exchanges.
Return Conditions
Items must be unused, in their original packaging, and include all accessories.
Personalized, engraved, or sale items are non-refundable unless defective.
Return shipping costs are the customer’s responsibility, except in cases of defective or incorrect items.
Return Process
Contact us with your order number and the reason for the return:
📧 Email: daisyjoyeriamiami@gmail.com
📞 Phone/WhatsApp: +1 (786) 684-0884
We will confirm whether the item is eligible and send you return instructions.
Send the product to the following address:
Daisy Joyeria Miami
6348 SW 8th St, West Miami, FL 33144
United States
Once we receive and inspect your item, we will notify you by email.
Approved exchanges or refunds (if applicable) will be processed to the original payment method within 5 to 10 business days.
If you have any questions, feel free to contact us at daisyjoyeriamiami@gmail.com or +1 (786) 684-0884.